How to Buy a TrustPro Franchise: 6 Steps From Curious to Open
Buying an appliance repair franchise with TrustPro takes six steps and usually 30–90 days from signing to opening. There's no pressure and no rush — each step gives you more information so you can make an informed decision, and either side can stop at any point.
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Step 1 — Download the Franchise Guide
Get the complete overview: market data, the full investment breakdown for single and multi-unit ownership, a day in the life of an owner, and the most common questions. No obligation.
What you'll need: Name, email, phone and the state or market you're interested in.
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Step 2 — Intro Call (30 Minutes)
A conversation with the franchise development team. We'll ask about your background, goals and timeline, and answer your questions about the model. If TrustPro isn't the right fit, we'll tell you.
Questions to ask us: How are leads assigned to my territory? What does the call center handle? What does support look like after opening?
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Step 3 — Receive and Review the FDD
Federal law requires that you receive the Franchise Disclosure Document at least 14 calendar days before signing any agreement or paying any money. The FDD covers the company's background, every fee (Items 5–7), your obligations, territory terms (Item 12) and any financial performance information (Item 19).
We encourage you to review it with a franchise attorney and an accountant. If you live in a franchise registration state, additional state disclosure rules may apply.
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Step 4 — Discovery Day
Visit the team in person or virtually. Meet founder Sardor Umrdinov and the Home Alliance operations team, see the technology and dispatch system working live, and walk through the training program. You can also ask to speak with a current franchisee.
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Step 5 — Select Your Territory
Choose your protected territory. We'll verify availability and walk you through the demographic data for your market. Once your territory is sold, no other TrustPro franchisee can operate there.
How territories are defined: every TrustPro territory is drawn by population, not by city lines or a fixed radius, so each owner starts with a comparable base of households to serve. We map your proposed territory using current population data and walk you through the boundaries before you sign.
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Step 6 — Sign, Train and Launch
Sign the franchise agreement, complete 46 hours of training (remote and at the corporate location in Los Angeles), set up vehicles, insurance and technology, hire your first technicians, and open. Most owners launch within 30–90 days of signing.
Typical Timeline
| Phase | Typical duration |
|---|---|
| Guide → intro call | Within a few days |
| FDD review | Minimum 14 days (federal requirement) |
| Signing → opening | 30–90 days |
What to Expect From Us
Questions About the Process
Do I have to commit after the intro call?
No. Nothing is binding until you sign the franchise agreement, which can only happen after your 14-day FDD review.
Can Discovery Day be virtual?
Yes. Discovery Day can be in person or virtual.
Can I talk to an existing franchisee?
Yes. Request an introduction during your discovery process.